Call-IT is specialised in extending a broad package of knowledge-intensive Customer Care services. Active from four locations in the Benelux, Call-IT deals with more than 5.5 million contacts every year (B2B as well as B2C) within various branches of industry, with the goal to handle all the customer contacts in a professional way.
All locations: Eindhoven (NL), Weert (NL), and Oostende (B), are interconnected as a result of which, one big virtual service has arisen with approximately 550 employees.
Call-IT, as general and technical call centre, (Eindhoven, Weert, Oostende is a specialist in a whole range of services in the field of customer contact. Over the years, however, Call-IT has built a long-lasting reputation within the in-house call centre world and in the field of posting and training. We are outstanding in customer contact tasks which requires above-average knowledge of the contents. Because of the complexity of the tasks, the basis of the co-operation if formed with a durable partnership from both parties. Our partners are located in the following sectors: telecommunication, public and public utility companies, banking and insurance, retail and entertainment, computer hardware and software suppliers, ICT sector and FMCG.
Since 2017 Call-IT is part of Koramic2Engage ( www.koramic2engage.com )